Last Updated: July 2026

Return Policy Overview

At Furllix, customer satisfaction is our top priority. We are committed to providing high-quality products and a smooth shopping experience for customers across the United States. This policy outlines our procedures for cancellations, returns, and refunds.

1. Furllix 30-Day Return Policy

Furllix offers a 30-day return policy for all orders delivered within the United States.

Returns are accepted only within 30 days after delivery. Unfortunately, we cannot accept returns requested after 30 days from the date your order is delivered.

We accept returns for both defective and non-defective products.

To be eligible for a return, the item must:

• Be new and unused.

• Be unopened in its original packaging or have never been used.

• Be in its original packaging, including all accessories and materials.

• Be accompanied by proof of purchase (order number or receipt).

We do not accept returns for:

• Items returned more than 30 days after delivery.

• Products that have been opened, used, worn, or are not in new condition.

• Products showing signs of damage, modification, or missing parts (unless caused by our error).

• Gift cards or digital/downloadable products.

• Personalized or customized items where applicable.

2. Defective, Damaged, or Incorrect Items

Please inspect your package upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at:

support@furllix.com

To help us resolve the issue faster, please include:

• Your order number

• A clear description of the issue

• Photographs or a short video showing the problem

If confirmed, we will provide an appropriate resolution at no additional cost.

3. Return Method & Costs

Returns are handled by mail.

Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect. In such cases, Furllix will cover the return shipping costs. Our support team will provide return instructions after reviewing your request.

• No restocking fees will be charged.

• Original shipping charges are non-refundable unless the return is due to a defective, damaged, or incorrect item.

• Items must be returned following the instructions provided by our support team.

4. Refund Processing

Once your return is received and inspected, we will notify you via email.

Approved refunds are processed within 10 business days to your original payment method.

Please note that banks and payment providers may require additional time to reflect the refund in your account.

If you have not received your refund after 10 business days from approval, please contact:

support@furllix.com

5. Exchanges

We accept exchanges within the same 30-day return window, provided the item meets our return eligibility requirements.

To be eligible for an exchange, the item must:

• Be new and unused.

• Be unopened in its original packaging or have never been used.

• Include the original packaging and all accessories.

• Be accompanied by proof of purchase (order number or receipt).

To request an exchange, please contact us at:

support@furllix.com

Our support team will provide exchange instructions and the appropriate return address.

Once the returned item is received and inspected, we will process the exchange and provide updated shipping information where applicable.

6. How to Start a Return or Cancellation

To request a return or cancellation, please email:

support@furllix.com

Our support team will provide all necessary instructions and the appropriate return address.

Items sent back without prior authorization will not be accepted.

7. Contact Us

At Furllix, we proudly stand behind our products and are committed to resolving any issues with fairness, transparency, and care for customers throughout the United States.

We value honesty, transparency, and customer satisfaction. Thank you for choosing Furllix