Product Overview
- Brand: COSLUS
- Power Source: Battery Powered
- Special Feature:
- Product Benefits:
- Unit Count: 1.0 Count
Product Features
- Water Flossing Cleans Effectively for a Healthier Mouth: The COSLUS water flosser boasts advanced, safe, and effective 0.3mm+0.3mm ultra-fine dual-thread water pulse technology, developed and continually optimized by our research team over years of research and real user testing. This water dental pick delivers 1400-1800 high-pressure pulses per minute to target and dislodge plaque for a thorough clean. This water flosser also features multiple operation modes and multiple pressure settings to suit different oral conditions and users
- BPA Free Upgraded 300ml Extra-Large Water Tank, No Need for Frequent Refills: This water flosser features an upgraded 300ml water tank, twice the capacity of other old models, eliminating the need for frequent refills and making your oral cleaning more convenient and efficient
- 30 Days Super Long Battery Life, Portable Use Anywhere: This water flosser boasts double the battery life of others with a powerful rechargeable battery and battery indicator. Just charge for 3 hours and enjoy 30 days of use. It's compact and lightweight, perfect for home and travel use. This water dental pick comes with a USB cable making it an ideal travel kit. Benefit from an exceptionally long 30-day battery life, making it a truly portable solution for your convenience
- IPX7 Waterproof and 3-Year Durability: Our wireless water dental pick boasts superior waterproofing, allowing easy cleaning and safe use during showers. Its upgraded motor delivers a more effective dual-stream water flow and is built to last for 3 years under typical use
- Easy to Use and Gentle Safe: Through the dedicated research and iterative practical validation by our development team, our water flosser provides multiple operation modes and pressure settings, with three convenient modes to suit the needs of different age groups, while ensuring optimal performance and longevity. Its ergonomic handle and five interchangeable tips ensure a comfortable and versatile experience
- Note: a, Adapter is not included to avoid wasting resources, but you can charge it using any 5V adapter on hand. If needed, get from COSLUS. b, For first-time use, set to 'Soft' mode and keep your mouth closed to let your gums gradually adapt to the water pressure. c, Packaging may vary (new or old), but the contents are exactly the same.
Welcome to the Furllix FAQ page. Here you'll find answers to common questions about orders, shipping, returns, payments, and our pet products. If you need additional assistance, our support team is always happy to help.
Orders
1. How do I place an order?
Simply browse our website, choose your favorite pet products, add them to your cart, and proceed to our secure checkout page to complete your purchase.
2. Can I modify or cancel my order?
Orders can only be modified or canceled within a limited time after being placed. Please contact our support team immediately if you need to make changes.
3. Will I receive an order confirmation?
Yes. Once your order is successfully placed, you will receive a confirmation email containing your order details.
Shipping & Delivery
4. Do you ship within the United States?
Yes! Furllix proudly ships pet products to customers throughout the United States.
5. How long does shipping take?
- Processing Time: 1–3 Business Days
- Shipping Time: 7–12 Business Days
- Estimated Delivery Time: 8–15 Business Days
Delivery times may vary depending on your location and carrier conditions.
6. How can I track my order?
Once your order ships, you will receive a tracking number via email so you can monitor your package's delivery status.
7. Do you offer free shipping?
Currently, we charge a flat shipping fee of $4.99 per order. Any shipping charges will be clearly displayed during checkout.
Payments
8. What payment methods do you accept?
We accept secure payment methods available at checkout, including:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Other secure payment options
9. Is my payment information secure?
Absolutely. Furllix uses encrypted payment processing and trusted payment gateways to protect your personal and financial information.
Returns & Refunds
10. What is your return policy?
We offer a 30-day return policy for eligible items. Please review our Refund & Return Policy page for complete details and requirements.
11. How do I request a return?
Simply contact our support team with your order number and reason for the return. We will guide you through the return process.
12. How long do refunds take?
Once approved, refunds are typically processed within 10 business days and returned to your original payment method.
Products
13. Are your pet products high quality?
Yes. At Furllix, we carefully select pet accessories and essentials designed for quality, safety, durability, and customer satisfaction.
14. What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery and provide photos of the issue. Our team will work quickly to provide a replacement or refund when applicable.
15. Are your products suitable for both dogs and cats?
Many of our products are designed for both dogs and cats, while some are species-specific. Product descriptions will clearly indicate compatibility.
16. How do I know if a product is right for my pet?
Each product page contains detailed descriptions, features, and sizing information to help you choose the best option for your pet.
Privacy & Security
17. How do you protect my personal information?
We take privacy seriously. Customer information is securely processed and protected using industry-standard security measures and encrypted payment systems.
18. Do you share my information with third parties?
We only share information with trusted service providers necessary for payment processing, shipping, and website operations, as described in our Privacy Policy.
Customer Support
19. How can I contact Furllix?
You can contact our support team anytime by email:
We aim to respond to all inquiries within 24–48 business hours.
20. What are your customer support hours?
Our support team is available Monday through Friday and responds as quickly as possible to all customer inquiries.
Still Have Questions?
If you couldn't find the answer you're looking for, please don't hesitate to contact us.
We're committed to making your shopping experience simple, secure, and enjoyable for both you and your pets.
Thank you for choosing Furllix – Everything Your Pet Loves.