Product Overview
- Material: Stainless Steel
- Color: Silver 3Pcs
- Brand: Eddeas
- Style: Ergonomic
- Item Weight: 0.26 Kilograms
Product Features
- STRUDY FOOD-GRADE STAINLESS STEEL COOKING TONGS - EDDEAS kitchen tongs for cooking are made of 1mm thick food-grade stainless steel in one piece for enhanced robustness and heat resistance, rust resistance and easy handling. The overall light weight and ergonomic features are maintained.
- LOCKING MECHANISM AND PULL-DOWN DESIGN - Perfect Metal Kitchen Tongs for Cooking .Our food cooking tongs feature a pull-ring locking mechanism that gives you better control when using them, and can be quickly unlocked by simply pressing the pull-ring. Better avoid metal cooking tongs accidentally open or close. When locked, you can use the pull ring to hang on the wall or put in the drawer to save space.
- HEAT RESISTANT ERGONOMIC HANDLES - Tongs For Cooking have ergonomic handles with silicone cushioning to ensure good grip and control, avoid burns and provide greater comfort. The metal tongs are super heat resistant and easy to clean, simply hand wash or put in the dishwasher.
- MULTIPLE APPLICATION - Perfect for everyday kitchen tasks or outdoor use, whether you use them as cooking tongs , salad tongs, grill tongs, need reliable Heavy Duty Metal KitchenTongs for Cooking to grab food from boiling water, or as a grill Turner or salad server, EDDEAS tongs will meet your needs for safety and stability.Size:7in+9in+12in
- AFTER-SALES GUARANTEE-EDDEAS provide premium product and service to keep you satisfaction. To ensure you get the great product from us, we promise we will provide the refund for you if our product have any problem, Please contact us without hesitate! Choose and Believe us, We will offer the excellent guaranteed for you!
Welcome to the Furllix FAQ page. Here you'll find answers to common questions about orders, shipping, returns, payments, and our pet products. If you need additional assistance, our support team is always happy to help.
Orders
1. How do I place an order?
Simply browse our website, choose your favorite pet products, add them to your cart, and proceed to our secure checkout page to complete your purchase.
2. Can I modify or cancel my order?
Orders can only be modified or canceled within a limited time after being placed. Please contact our support team immediately if you need to make changes.
3. Will I receive an order confirmation?
Yes. Once your order is successfully placed, you will receive a confirmation email containing your order details.
Shipping & Delivery
4. Do you ship within the United States?
Yes! Furllix proudly ships pet products to customers throughout the United States.
5. How long does shipping take?
- Processing Time: 1–3 Business Days
- Shipping Time: 7–12 Business Days
- Estimated Delivery Time: 8–15 Business Days
Delivery times may vary depending on your location and carrier conditions.
6. How can I track my order?
Once your order ships, you will receive a tracking number via email so you can monitor your package's delivery status.
7. Do you offer free shipping?
Currently, we charge a flat shipping fee of $4.99 per order. Any shipping charges will be clearly displayed during checkout.
Payments
8. What payment methods do you accept?
We accept secure payment methods available at checkout, including:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Other secure payment options
9. Is my payment information secure?
Absolutely. Furllix uses encrypted payment processing and trusted payment gateways to protect your personal and financial information.
Returns & Refunds
10. What is your return policy?
We offer a 30-day return policy for eligible items. Please review our Refund & Return Policy page for complete details and requirements.
11. How do I request a return?
Simply contact our support team with your order number and reason for the return. We will guide you through the return process.
12. How long do refunds take?
Once approved, refunds are typically processed within 10 business days and returned to your original payment method.
Products
13. Are your pet products high quality?
Yes. At Furllix, we carefully select pet accessories and essentials designed for quality, safety, durability, and customer satisfaction.
14. What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery and provide photos of the issue. Our team will work quickly to provide a replacement or refund when applicable.
15. Are your products suitable for both dogs and cats?
Many of our products are designed for both dogs and cats, while some are species-specific. Product descriptions will clearly indicate compatibility.
16. How do I know if a product is right for my pet?
Each product page contains detailed descriptions, features, and sizing information to help you choose the best option for your pet.
Privacy & Security
17. How do you protect my personal information?
We take privacy seriously. Customer information is securely processed and protected using industry-standard security measures and encrypted payment systems.
18. Do you share my information with third parties?
We only share information with trusted service providers necessary for payment processing, shipping, and website operations, as described in our Privacy Policy.
Customer Support
19. How can I contact Furllix?
You can contact our support team anytime by email:
We aim to respond to all inquiries within 24–48 business hours.
20. What are your customer support hours?
Our support team is available Monday through Friday and responds as quickly as possible to all customer inquiries.
Still Have Questions?
If you couldn't find the answer you're looking for, please don't hesitate to contact us.
We're committed to making your shopping experience simple, secure, and enjoyable for both you and your pets.
Thank you for choosing Furllix – Everything Your Pet Loves.